Help Desk Technician - TS/SCI
Company: General Dynamics Information Technology
Location: Chantilly
Posted on: July 10, 2025
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Job Description:
Type of Requisition: Pipeline Clearance Level Must Currently
Possess: Top Secret SCI Polygraph Clearance Level Must Be Able to
Obtain: Top Secret SCI Polygraph Public Trust/Other Required: None
Job Family: Help Desk Job Qualifications: Skills: Active Directory
(AD), Help Desk Support, Technical Support Certifications: Security
CE - Comptia CERT Experience: 1 years of related experience US
Citizenship Required: Yes Job Description: We are GDIT. The people
supporting and securing some of the most complex government,
defense, and intelligence projects across the country. We ensure
today is safe and tomorrow is smarter. Our work has meaning and
impact on the world around us, but also on us, and that’s
important. GDIT is your place. You make it your own by embracing
autonomy, seizing opportunity, and being trusted to deliver your
best every day. We think. We act. We deliver. There is no challenge
we can’t turn into opportunity. And our work depends on a Help Desk
Technician joining our team to support our government client’s
activities in the Northern Virginia locations. At GDIT, people are
our differentiator. As a Help Desk Technician supports and manages
the responsibilities of the successful completion of all tasks in
assigned projects. Provides technical support and troubleshooting
to network, desktop, and/or systems hardware and software. Screens,
refers and diagnoses internal inquiries and work requests as they
relate to maintenance of personal computers and related systems.
Assists with the installation, configuration, and upgrade of
computer hardware and software. Provides end-user software
troubleshooting and support. Applies basic diagnostic techniques to
identify problems, investigate causes, and recommend solutions.
Provides troubleshooting and support. Assists in the administration
of e-mail systems. Provides phone and help-desk support for local
and off-site users. Maintains current knowledge of relevant
technology as assigned. Participates in special projects as
required. WHAT YOU’LL NEED TO SUCCEED: Requires a AA/AS. 3 years of
directly related experience supporting help desk operations or
customer service. Must possess appropriate and current DoD
Information Assurance (IA) Certification to be considered for
employment; either valid CompTIA A CE, CompTIA Network CE, CompTIA
Security CE, Systems Security Certified Practitioner (SSCP), OR
Cisco Certified Network Associate (CCNA)-Security. CompTIA Security
CE is the preferred certification. In addition must attain the
required DoD 8570 Computing Environment (CE) Training within six
(6) months of Hire Date. GDIT IS YOUR PLACE: ? Full-flex work week
to own your priorities at work and at home ? 401K with company
match ? Comprehensive health and wellness packages ? Internal
mobility team dedicated to helping you own your career ?
Professional growth opportunities including paid education and
certifications ? Cutting-edge technology you can learn from ? Rest
and recharge with paid vacation and holidays The likely hourly rate
for this position is between $28.52 - $38.58. This is not, however,
a guarantee of compensation or salary. Rather, salary will be set
based on experience, geographic location and possibly contractual
requirements and could fall outside of this range. Scheduled Weekly
Hours: 40 Travel Required: Less than 10% T elecommuting Options:
Onsite Work Location: USA VA Chantilly Additional Work Locations:
Total Rewards at GDIT: Our benefits package for all US-based
employees includes a variety of medical plan options, some with
Health Savings Accounts, dental plan options, a vision plan, and a
401(k) plan offering the ability to contribute both pre and
post-tax dollars up to the IRS annual limits and receive a company
match. To encourage work/life balance, GDIT offers employees full
flex work weeks where possible and a variety of paid time off
plans, including vacation, sick and personal time, holidays, paid
parental, military, bereavement and jury duty leave. To ensure our
employees are able to protect their income, other offerings such as
short and long-term disability benefits, life, accidental death and
dismemberment, personal accident, critical illness and business
travel and accident insurance are provided or available. We
regularly review our Total Rewards package to ensure our offerings
are competitive and reflect what our employees have told us they
value most. We are GDIT. A global technology and professional
services company that delivers consulting, technology and mission
services to every major agency across the U.S. government, defense
and intelligence community. Our 30,000 experts extract the power of
technology to create immediate value and deliver solutions at the
edge of innovation. We operate across 50 countries worldwide,
offering leading capabilities in digital modernization, AI/ML,
Cloud, Cyber and application development. Together with our
clients, we strive to create a safer, smarter world by harnessing
the power of deep expertise and advanced technology. Join our
Talent Community to stay up to date on our career opportunities and
events at gdit.com/tc . Equal Opportunity Employer / Individuals
with Disabilities / Protected Veterans
Keywords: General Dynamics Information Technology, Franconia , Help Desk Technician - TS/SCI, IT / Software / Systems , Chantilly, Virginia
