Relationship Specialist

Company: Quality Services Moving
Location: Lorton
Posted on: April 3, 2026

Job Description:

Job Description Job Description If you’re eager to make an impact and contribute to a high?performing team, this is an exceptional opportunity. Position Overview As a Relationship Specialist, you will proactively engage our target audience and serve as a key liaison between customers and Sales Representatives. Your work ensures smooth communication, accurate documentation, and a seamless relocation experience for our clients. You’ll also play a vital role in executing marketing initiatives that strengthen our brand and support business expansion. Key Responsibilities Customer & Sales Support - Answer and direct inbound phone calls with professionalism. - Research and respond promptly to inquiries regarding RFQs, booked moves, date changes, inventory updates, required services, pricing, cancellations, deposits, and related documentation. - Schedule appointments for estimates, networking events, and other sales activities. - Provide over?the?phone estimates for smaller relocation needs. - Coordinate closely with Sales, Operations, and customers to confirm services and send required documentation. Marketing & Brand Development - Maintain inventory of marketing materials and reorder as needed. - Enter accurate data into electronic files and ensure all information remains current. - Implement strategies to promote the company’s image, history, values, services, and capabilities. - Develop and execute marketing campaigns to increase brand presence and evaluate ROI. - Collaborate with the Sales Department to create and distribute sales materials. - Identify, attend, and/or sponsor relevant events to support sales objectives. Lead Generation & Follow?Up - Research, generate, and follow up on leads from various sources in alignment with departmental goals. - Support Sales Representatives by ensuring timely communication and thorough documentation. Requirements - Professional phone presence and exceptional command of English (written and verbal). - Strong organizational, time?management, investigative, computer, and data?entry skills. - Service?oriented attitude with the ability to work independently. - Excellent follow?through and attention to detail. - MS CRM experience (including email campaigns) is a plus. - Dependable with a valid driver’s license and reliable transportation to our Lorton facility. Why Join Us? Our reputation is built on teamwork, reliability, quality, and excellence. We’re looking for a creative, driven “go?getter” who shares these values and is excited about career advancement. We offer: - Competitive compensation - Training and professional development - Exceptional growth potential - Benefits for full?time employees, including: - - Health, vision and dental insurance - 401(k) with employer match to support your retirement goals - Tuition reimbursement to support professional development - Referral Program If you’re enthusiastic, professional, and motivated to make a positive impact, this is the rewarding career opportunity you’ve been looking for. Get your career moving—APPLY TODAY! E.O.E. Company Description Since 1994, we’ve delivered premier domestic and international moving and storage solutions to Washington, DC’s elite clientele, transitioning DoD personnel, international corporations, and residential customers. Company Description Since 1994, we’ve delivered premier domestic and international moving and storage solutions to Washington, DC’s elite clientele, transitioning DoD personnel, international corporations, and residential customers.

Keywords: Quality Services Moving, Franconia , Relationship Specialist, Sales , Lorton, Virginia