Branch Manager I
Company: United Bank Inc
Location: Fredericksburg
Posted on: April 28, 2024
Job Description:
Job Description
This Branch Manager opportunity will be responsible for managing
the functions of a full service branch, including maintaining
existing and developing new customer relationships, both personal
and business. The Branch deposit size is normally under
$25,000,000. Accountability includes achieving sales performance
objectives of the branch relating to deposit growth, fee income,
and expense control. Responsible for the supervising, coaching, and
developing of branch staff and ensuring the communication and
adherence with all Bank best practices, policies, procedures, and
regulations.
RESPONSIBILITIES:
- Leads by example and proactively builds existing retail and
business customer relationships and develops new consumer
relationships
- Develops new business relationships by identifying qualified
prospects, using pre-call planning tools and resources, and
following up with all external business development calls
- Achieves sales performance goals and objectives relating to,
deposit growth, investment and fee income, and cost control
- Reinforces sales skills to effectively uncover customer needs
and recommend appropriate Bank products and services.
- Manages and coaches the branch sales team to effectively
provide financial solutions to customers
- Provides customer resolution to problems and inquiries through
direct personal action or referral to the proper department
- Has knowledge of and complies with Bank security and operating
policies and procedures, as well as compliance regulations
including KYC, OFAC, CIP, and Information Security policies and
procedures;
- Ensures that dual control is in place for all vaults/safes
containing cash/negotiables;
- Coordinates with Regional Managers and Human Resources on the
hiring of new employees, performance reviews, employee discipline,
terminations and salary adjustments
- Takes responsibility in meeting monthly branch and/or
individual scorecard sales goals on a consistent basis by
monitoring self-performance and following action plans
- Keeps up-to-date on Bank products and services to effectively
provide financial solutions to customers, as well as to branch
sales team;
- Provides regular team meetings for branch personnel to convey
information received in seminars, manager's meetings, conference
calls and other sources
- Refers customers to wealth management, brokerage and commercial
representatives as appropriate
- Manages the approval of all new accounts, the approval of
checks for cashing, and the signing of official checks and
certificates of deposit
- Manages overall responsibility for settlement of branch
cash
- Conducts audits and oversees completion of monthly and
quarterly branch audits
- Opens and closes branch office adhering to bank's security
policy and procedures
- Participates as a member of branch-local civic organizations to
promote Bank name, products and services.
- Coaches and ensures that best practices are being followed with
regard to mystery shops, @ your service standards, and the
distribution and effective discussion of bank marketing materials,
as assigned.
- As business needs arise, ability to open and/or close the
Branch and may require working hours outside normal scheduled work
hours.
- Based on branch location within a market, will be required to
promote/discuss consumer lending products with customers within
compliance of the Safe Act guidelines and United procedures.
- Based on branch location within a market, will be responsible
for maintaining an active NMLS license by completing all training
and annual renewal requirements as required Qualifications
- Bachelor's degree preferred or equivalent work experience
- Minimum of two years in a management capacity required
- Must possess an NMLS license or obtain NMLS license within 90
days of employment
- Ability to complete ongoing NMLS training and ensure SAFE Act
compliance is required
- Strong sales and service skills
- Strong planning and organizational skills
- Strong communication, problem solving, and coaching
skills.
- Proficiency in Microsoft Office products
- Demonstrated strong interpersonal skills
- Demonstrated ability to be flexible and adaptable
- Ability to travel to other branch locations as business needs
arise
- Flexibility on work schedule as business needs arise KEY
COMPETENCIES:
- Accountability
- Leadership Skills
- Interpersonal Skills
- Strategic Planning and Execution
- Organization Essential Functions:
- Sitting for extended periods of time.
- Sufficient dexterity of hands and fingers to efficiently
operate a computer keyboard, mouse and other computer
components.
- Ability to converse and exchange information with all levels of
staff within organization.
- Ability to observe, perceive, identify, and translate data
- Ability to travel via air, rail, automobile and/or bus. Company
Profile
At United, we value all of the relationships we have built since
1839. We are committed to providing each relationship with an
unmatched level of service. While we offer competitive products,
services, rates, and technology, the level of service we provide
and our commitment to building relationships is what sets us apart
from our competitors. Our 211 full-service banking offices and 15
loan origination offices in West Virginia, Maryland, Virginia,
Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and
Washington, D.C. are each built on customer service and commitment
to the community. United is backed by a history of safe, sound and
secure banking practices that have allowed us to navigate through
decades of changing economic environments. Because of this, our
employees, customers, shareholders and communities can rely on us
to be their banking partner for decades to come. At United, our
strength is our people, and we are committed to nurturing an
inclusive culture that is reflective of the communities we serve;
celebrates diversity of thought, backgrounds, and experience;
promotes respect and a shared purpose; and aligns with our core
values. Member FDIC. Equal Housing Lender. Equal Opportunity
Employer.
Keywords: United Bank Inc, Franconia , Branch Manager I, Executive , Fredericksburg, Virginia
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