Client Experience Associate
Company: Romansphere
Location: Arlington
Posted on: July 10, 2025
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Job Description:
Are you a hospitality professional with a passion for creating
exceptional customer experiences? Romansphere is looking to fill
full time positions within our Client Experience Associate team.
The Client Experience Associate member will bring their outstanding
customer service skills to a whole new level. They will take their
knowledge of being the face and voice of the hospitality world and
transform that into delivering our customers with memorable
experiences through personalized interactions. They will also be
able to utilize their hospitality expertise by creating a welcoming
and memorable environment for all of our customers. Join our team
as a Customer Service Experience member and embark on a journey to
delight our customers with unforgettable experiences while
providing top-notch support and service. Details of the Client
Experience Associate Role: Build strong relationships with
customers, understanding their needs, preferences, and desires to
tailor solutions and exceed expectations. Collaborate with
cross-functional teams to address customer needs and resolve
issues, ensuring a seamless and positive experience. Act as a brand
ambassador, promoting our products and services while showcasing
your passion for hospitality. Proactively identify opportunities to
enhance the customer experience, contributing ideas for process
improvements and service innovations. Maintain accurate customer
records and documentation, ensuring effective communication and
follow-up. Stay up-to-date on industry trends, competitor
offerings, and emerging technologies to provide informed
recommendations and insights.
Keywords: Romansphere, Franconia , Client Experience Associate, Customer Service & Call Center , Arlington, Virginia
