Manager, Credit Risk & Decision Science (Credit Risk Scoring)

Company: Navy Federal Credit Union
Location: Vienna
Posted on: June 2, 2025

Job Description:

Overview

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This leadership position will plan, direct and manage the credit scoring function. This role will manage a group of seasoned data scientists through the development, implementation and monitoring of credit risk scores for all lending asset types. Leads team to develop and maintain models and frameworks for optimal decision-making while balancing competing trade-offs. Serve as subject matter expert regarding business functions, systems, policies and/or procedures. Manage daily activities of professional employees and/or supervisors. Support executive management in developing and executing strategic plans. Work is performed under limited supervision.

Responsibilities

May develop underwriting, account management, pricing, optimization and simulation models to optimize Lending decisions
May oversee the development, implementation, and use of credit scoring models and account management strategies
May develop and maintain price optimization and elasticity models for risk-based pricing, credit line optimization models to minimize risk exposure, and profitability models that allow for optimization of the various trade-offs to achieve Lending's business goals
Maintain thorough knowledge of credit bureau data, tools and initiatives as well as newer advancements in Machine Learning and AI, and how they may be leveraged to improve Lending's credit decisions
May develop simulation models for capacity planning and business process improvement to improve operational efficiency, and member service and satisfaction
Optimize business operation performance by analyzing current and forecasting future performance to support strategic initiatives
Manage the collection, correlation, analysis, and reporting of data and studies of organizational information to drive lending operations, business decisions, and mitigate risk/loss
Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures
Develop and maintain team-specific components of the Division Annual Financial Plan (AFP)
Lead or participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule
Develop and implement new/updated policies, procedures, goals and priorities as necessitated by demands, changing conditions, and/or management request
Identify and resolve operational and performance gaps and obstacles; develop and implement changes and improvements
Leverage operations research techniques to optimize the performance of Lending's products and operations
Manage and lead the simulation and optimization of credit policy decisions utilizing various profit/loss scenarios to ascertain current/future financial impact; make appropriate recommendations
Lead development of ROA modeling to ensure that product pricing appropriately addresses income objectives
Maintain understanding of business direction, environment and strategies and work closely with stakeholders to ensure analytic output addresses business needs
Evaluate/develop/implement analytical techniques and best practices to gain a competitive advantage
Perform supervisory/managerial responsibilities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Leadership Level - Supervise daily activities
Perform other duties as assigned

Qualifications

Advanced knowledge of applicable federal and state, laws, rules and regulations that govern the functions of the Consumer/Credit Card Lending
Extensive progressively responsible experience leading and managing an analytics operation in a large financial institution, including operational and regulatory risks and controls
Advanced knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling
Advanced knowledge of banking/financial industry trends, products and services
Extensive experience in the use of statistical modeling software (e.g. SAS or SPSS), and with QRM systems and software
Advanced knowledge of the concepts of asset-liability management
Extensive experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals
Extensive experience in working with all levels of staff, management, stakeholders, vendors
Extensive experience supervising and leading professional employees
Expert organizational, planning and time management skills
Expert research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis
Expert skill in results-oriented leadership in a challenging environment
Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
Expert skill producing desired results and achieving goals and objectives
Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
Expert verbal and written communication skills
Expert database, word processing, spreadsheet, and presentation software skills
Master's degree in Finance, Business Administration, or related field, or the equivalent combination of education, training and experience

Desired Qualification(s)

Advanced knowledge of NFCU's policies, procedures, products, and services
Significant experience leading and managing in diverse and complex operational environments

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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From Fortune. -2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Keywords: Navy Federal Credit Union, Franconia , Manager, Credit Risk & Decision Science (Credit Risk Scoring), Accounting, Auditing , Vienna, Virginia